RESOURCES

Support

Stuck on something? Here's how to get a fast answer.

Get help

Email support@pdfinvoiceapi.comand we'll get back to you. For account and billing questions, you can also open the billing portal from your dashboard.

Before you write

A few details help us answer in one round-trip:

The HTTP status and the error field from the response (see Errors).
A minimal request body that reproduces it — with secrets redacted.
The account email or API key prefix (never paste the full key).

Many questions are answered in the docs already — therender reference,templates, anderrors pages cover the common cases.

Status

The API runs on Cloudflare's global edge across EU and US regions. If you suspect an outage, email support with the time window and any request ids so we can investigate.